> ## Documentation Index
> Fetch the complete documentation index at: https://private-7c7dfe99-fix-nav-issues.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Support

> Learn about Cloud Support

ClickHouse provides support services for our ClickHouse Cloud users and customers. Our objective is a support services team that represents the ClickHouse product – unparalleled performance, ease of use, and exceptionally fast, high-quality results. For details, [visit our ClickHouse Support Program](https://clickhouse.com/support/program/) page.

[Login to the Cloud console](https://console.clickhouse.cloud/support) and select **Help -> Support** from the menu options to open a new support case and view the status of your submitted cases.

You can also subscribe to our [status page](https://status.clickhouse.com) to get notified quickly about any incidents affecting our platform.

<Note>
  Please note that only subscription customers have a service level agreement on support incidents. If you're not currently a ClickHouse Cloud user – while we will try to answer your question, we'd encourage you to go instead to one of our community resources:

  * [ClickHouse community Slack channel](https://clickhouse.com/slack)
  * [Other community options](https://github.com/ClickHouse/ClickHouse/blob/master/README.md#useful-links)
</Note>